FAQ
Are your fragrances authentic?

Yes. All fragrances are 100% authentic, sourced exclusively from official retailers or authorised distributors.

We do not sell replicas, inspired versions, or altered formulas.

Each decant contains the exact same fragrance liquid as the original full-size bottle.

Any differences you may notice are natural and depend on skin chemistry, temperature, application, or environment — the same factors that affect a full-size bottle.

Nothing is diluted, reformulated, or altered.
What is a decant?

A decant is a smaller portion of fragrance carefully transferred from an original bottle into a new, sterile atomiser.

Decants allow you to experience a scent properly — across real days, moods, seasons, and wear — before committing to a full-size bottle.

👉 Learn more about our approach to fragrance discovery → Scent Discovery
How are the fragrances handled?

All fragrances are decanted by hand using clean tools and brand-new, sterile atomisers. Every order is prepared to order.

We do not pre-fill large batches — each decant is handled individually to ensure freshness, quality, and integrity.

They are stored carefully to preserve their original character, performance, and longevity.
How long will a decant last?

This depends on how often you wear it, but as a general guide:

  • 2 ml — approx. 20–30 sprays
  • 5 ml — approx. 50–75 sprays
  • 10 ml — approx. 100–150 sprays

This gives you enough time to truly live with a fragrance rather than judge it from a single spray.

👉 Explore available sizes and curated selections → Collections
How long does shipping take?

Orders are typically processed and dispatched within 1–2 working days.

Once dispatched, delivery times vary depending on your location and the shipping option selected at checkout.

All orders are shipped using tracked delivery, so you can follow your parcel from dispatch to delivery.

Tracking details will be sent to you once your order has been shipped.
How are decants packaged?

Each order is carefully packaged to ensure your fragrances arrive securely and safely.

Decants are sealed, cushioned, and protected to prevent leakage or damage during transit.
Do you ship internationally?

Yes. We ship from the United Kingdom to the UK, USA, Canada, and selected European countries.

At checkout, you’ll see a list of all the countries we currently ship to.

Once you select your country and enter your delivery details, the available shipping options and rates will be displayed for you to choose from.

If your country does not appear at checkout, it means we do not currently ship there.

👉 For full delivery details, available destinations, please refer to our Shipping Policy.

Can I return or exchange a decant?

We accept returns or refunds only in specific cases, and always with proof of purchase.

This includes situations where:

  • You received an incorrect item
  • Your item arrived damaged or defective
  • Your order was incomplete or missing items

For hygiene and safety reasons, decants cannot be returned or exchanged once opened or used, in line with UK regulations for sealed personal-use items.

If something isn’t right with your order, please contact us and we’ll take care of it.

Please ensure you’ve selected the correct fragrance and size before opening.

👉 For full details, please refer to our Refund Policy.
Do you sell full-size bottles?

No. Mireya specialises in fragrance discovery through decants.

When you fall in love with a scent, we encourage purchasing the full-size bottle directly from the brand or from reputable, authorised fragrance retailers. Our goal is to help you explore and decide — not to replace the full-bottle experience.

If you ever need guidance, you’re welcome to email us and we’ll do our best to point you in the right direction.

👉 Browse our curated fragrance selections → Collections
Why decants instead of buying a full bottle?

Decants allow you to discover fragrance slowly and intuitively.

Instead of deciding in a moment, you can observe how a scent evolves on your skin, how it fits your lifestyle, and how it feels over time — leading to more confident, meaningful choices.

👉 Begin your fragrance journey here → Scent Discovery
How should I store my decants?

For best results, store your decants in a cool, dark place, away from direct sunlight and heat.

Proper storage helps maintain the fragrance’s original scent profile over time.
Are you affiliated with the brands?

No. Mireya is an independent fragrance discovery platform and is not affiliated with the brands whose fragrances are featured.
Do you offer scent recommendations?

Yes. If you’re unsure where to start, we’re happy to guide you.

You can email us with:

  • Scents you already love or dislike
  • Notes you’re drawn to
  • Moods, seasons, or occasions

👉 Get in touch for personalised guidance → Contact