Privacy policy

Last updated: May 2026

Mireya Scents & Gifting (“Mireya”, “we”, “us”, or “our”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience.

Mireya Scents & Gifting is a trading name of Mireya Scents LTD, a company registered in the United Kingdom. The Services are powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.


Personal Information We Collect

When we use the term “personal information”, we mean information that identifies, relates to, describes, or can reasonably be linked to you. Personal information does not include information that has been anonymised or de-identified.

Depending on how you interact with our Services and where you live, we may collect the following categories of personal information:

  • Contact details such as your name, billing address, shipping address, email address, and phone number

  • Financial information such as payment card details and transaction information (processed securely by our payment providers)

  • Account information such as login details, preferences, and settings (if you choose to create an account)

  • Transaction information including products viewed, added to cart, purchased, returned, or cancelled

  • Communications you send to us, such as customer support enquiries

  • Device and usage information including IP address, browser type, device identifiers, and interactions with our Services

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you place an order, create an account, contact us, or otherwise interact with the Services

  • Automatically through cookies and similar technologies when you browse or use the Services

  • From service providers who help us operate our business (such as payment processing, analytics, hosting, and shipping)

  • From third parties or partners, where permitted by law

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Providing and improving the Services

To process payments, fulfil orders, arrange shipping, manage returns, provide customer support, maintain accounts, and improve the overall shopping experience.

  • Marketing and communications

To send order updates, service-related messages, and (where permitted) marketing communications. You may unsubscribe from marketing emails at any time.

  • Security and fraud prevention

To protect our Services, prevent fraud, authenticate accounts, and ensure secure transactions.

  • Legal and compliance

To comply with applicable laws, regulations, and legal processes, and to enforce our terms and policies.

How We Share Personal Information

We may share your personal information in the following circumstances:

  • With Shopify and other service providers who perform services on our behalf (including payment processing, hosting, analytics, customer support, and shipping)

  • With marketing and advertising partners, where permitted by law

  • When required to comply with legal obligations or lawful requests

  • In connection with a business transaction such as a merger, restructuring, or sale of assets

All third parties are required to process personal information in accordance with applicable privacy laws.

Relationship with Shopify

Our store is hosted on Shopify. Shopify collects and processes personal information to provide and improve the Services. Information submitted through our store may be transferred to Shopify and processed in countries outside your own.

You can learn more about how Shopify uses personal information here:
https://privacy.shopify.com/en

Third-Party Links

Our Services may include links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

Children’s Data

Our Services are intended for a general audience. However, due to the nature of fragrance products and applicable safety guidance, purchases are intended to be made by adults aged 18 or over.

Data Security and Retention

We take reasonable steps to protect your personal information; however, no method of transmission or storage is completely secure.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or deletion of your personal information

  • Object to or restrict certain processing

  • Request data portability

  • Withdraw consent where processing is based on consent

If you are located in the United Kingdom or European Economic Area, you have rights under UK GDPR and EU GDPR. To exercise your rights, please contact us at hello@mireyascents.com. We may need to verify your identity before responding.

International Transfers

Your personal information may be transferred and processed outside your country of residence. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

📧 hello@mireyascents.com

For the purposes of applicable UK GDPR, Mireya Scents LTD is the data controller of your personal information.